VIBE UP WELLNESS POLICIES

  • We adhere to a code of ethics and standards of practice required by the State of New Hampshire.
  • We’re licensed to practice Massage Therapy in the state of New Hampshire.
  • We are HIPAA compliant. Keeping clients personal & health information confidential & secure.
  • Massage therapy and other modalities provided are for stress reduction, relaxation, relief from muscular tension, increase range of motion, and improvement of circulation and energy flow.
  • Sessions are by appointment only.
  • We accept cash, local checks, and Venmo without any additional fees. For credit card transactions there will be an additional $5 fee.
  • GIFT CARDS – All sales are final. NON-REFUNDABLE. No Expiration Date.
  • There will be a $30 fee for bounced checks.
  • We do not accept insurance but are happy to assist clients in filling out the appropriate forms.
  • We understand life and emergencies happen, out of respect for our time and our clients, there is a 24-hour cancellation policy. If not cancelled within 24 hours or is a no show for the appointment the client is responsible for a $50 cancellation fee. This fee must be paid prior to the next scheduled service.
  • Clients are to alert the therapist of any allergies to avoid potential reactions to ingredients used in the massage oils or creams.
  • For sessions where clients undress, clients are draped with a sheet, blanket, or towel during the entire session. Only the parts of the body being worked on are exposed.
  • If a client experiences pain or discomfort during the session, they will immediately inform the therapist so that pressure/strokes can be adjusted to their level of comfort. They will not hold the therapist responsible for any pain or discomfort they experience during or after the session.
  • Services offered are not a substitute for medical care. Clients understand that the therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness, and that anything said in the course of the session given should be construed as such.
  • Because massage/bodywork should not be performed under certain medical conditions, clients affirm that they have notified the therapist of all known medical conditions and injuries.
  • It is the responsibility of the client to alert the therapist of any changes in their health or condition.
  • Treatments offered are strictly therapeutic and non-sexual in nature. Sexual advances, request for sexual favors, and any other verbal or physical conduct of a sexual nature will constitute as sexual harassment and will not be tolerated.  Any illicit or sexually suggestive remarks or advances made by the client will result in immediate termination of the session, and the client will be liable for full payment of the scheduled appointment.
By booking an appointment with us, you are agreeing to the above policies.